Course Overview

Do you know what you are entering into when signing a contract for a building and construction project?

Gain the confidence you need to negotiate contracts with clients and be prepared for disputes. Learn how to handle disputes in an effective and efficient manner, protecting your business, yourself and your clients.

The Contracts and Disputes course teaches the terms and conditions, negotiation, preparation and monitoring of contracts for building and construction projects. This includes the administration of contractual obligations, including terms of payment. The course also teaches the techniques and processes involved in resolving disputes effectively.

COURSE SCHEDULE

  • This program is designed to be completed within 5 weeks.
  • The suggested commitment to studying is 5-8 hours per week.
  • Virtual classrooms are scheduled as 2-hour sessions on weekday afternoons and evenings.
  • You can choose the timeslots available that best suit your schedule.

Frequently Asked Questions

This course is recommended for anyone who is in a customer facing role or has a customer service focus. 

Recommended Experience: 

  • Building and construction terminology
  • Customer service experience

Ideal skills:

  • Attention to detail and accuracy
  • Communication
  • Computer Literacy
  • Organisational
  • Analytical

Upon successful completion, you will receive a Statement of Attendance in Contracts and Disputes.

This course is scheduled into the sessions listed below:

Session 1: Contracts and Contract Preparation
Session 2: Disputes and Dispute Resolution Procedure
Session 3: Dispute Resolution in Practice and Dispute Legislation

The virtual classrooms are scheduled as one 2-hour session per week, on weekday afternoons and evenings. You can choose from the selection of timeslots available that best suit your schedule.

You will have access to the online course for a maximum of 3 months.

Instead of rushing from work to class, you now have time to go home, settle in, grab a snack, then simply login to learn. Virtual classrooms are just like a real class except from the comfort of your own home. Be supported by our industry expert educators throughout your learning.

All you need is your laptop/tablet/computer, a quiet place, and speakers or headphones. Once you login to learn you'll be connected to educators and colleagues, as well as having access to our learning resources, videos and more!

FEES*

$365 / $390

*Member/Non-member
When

Available Now


Location

Online


Duration

5 weeks


Cpd Points

23


Register Now
Important Downloads

Verified by MonsterInsights