When managing a building project, you might have all the best intentions to stick to the plan. But with many stakeholders involved, unexpected issues may arise that can cause stress and conflict.
Disputes can become serious and escalate very quickly. With this course you can learn new communication techniques to help you handle problems or disagreements and de-escalate them in a timely manner.
Gain the confidence you need to face issues swiftly with the Resolve Construction Disputes course.
In this course you will learn:
- The reasons why a dispute occurs
- How to put emotions aside and communicate professionally
- How to get to the core of the problem
- Step by step dispute resolution procedure
- What to do next when a dispute cannot be resolved